Cloud Operations Lead
Location
Remote (Worldwide)
Category
All Other Remote Jobs
Salary
Undisclosed
Job Description
Posted on:
2023-04-18 09:22
We are looking for an enthusiastic Cloud Operations Lead with a passion for reliability to lead Cloud Operations team responsible for keeping all user-facing services and other Chainstack production systems running smoothly.
Responsibilities:
- Providing leadership and technical guidance to the Cloud Operations team of 6-10 people in multiple time zones across APAC, EU, and LATAM regions.
- Owning the reliability aspect of Chainstack production services in the scope of Cloud Operations team
- Managing day-to-day operational tasks, such as maintenance, troubleshooting, automation, and improvement projects
- Driving reliability initiatives around Chainstack production and representing these activities outside the Cloud Operations team
- Collaborate effectively and cross-functionally to drive production issues at all levels
- Identifying automation points and driving efficiency improvement
- Identifying changes from the reliability perspective with a data-driven approach.
- Identifying parts of the system that do not scale, providing immediate workaround measures, and driving long-term resolution
- Generating and implementing process improvements within Cloud Operations team
- Contributing to the hiring process by conducting a technical interview
- Improving documentation all around, explaining the why, not stopping with the what
Requirements:
- 3 or more years of experience in SRE/Cloud Operations/Infrastructure Engineering function supporting a large-scale service(s)
- Experience in operating mission-critical services, which includes being responsible for reliability (SLA/SLO) and managing incidents (monitoring, troubleshooting, escalation)
- Strong production experience on Kubernetes, Helm, Terraform, monitoring solutions (Grafana, Prometheus, InfluxDB, etc), and public cloud providers (AWS, GCP, Azure, etc)
- Proficient on Linux and the shell
- Able to collaborate effectively across the organization
- Have an enthusiastic, go-for-it attitude. When you see something broken, you canât help but fix it
- Have the urge to document all the things, so you donât need to learn the same thing twice
- Enthusiasm for providing feedback, teaching others, and learning new techniques
- Professional or personal exposure to Web3 technologies
We Offer:
- Salary in USD
- Stock options
- Bleeding edge tech stack
- Lack of bureaucracy
- Flexible schedule
- Global fast-growing market
- Multinational team