Cloud Operations Lead

Job Description

Posted on: 
2023-04-18 09:22

We are looking for an enthusiastic Cloud Operations Lead with a passion for reliability to lead Cloud Operations team responsible for keeping all user-facing services and other Chainstack production systems running smoothly.


  • Providing leadership and technical guidance to the Cloud Operations team of 6-10 people in multiple time zones across APAC, EU, and LATAM regions.
  • Owning the reliability aspect of Chainstack production services in the scope of Cloud Operations team
  • Managing day-to-day operational tasks, such as maintenance, troubleshooting, automation, and improvement projects
  • Driving reliability initiatives around Chainstack production and representing these activities outside the Cloud Operations team
  • Collaborate effectively and cross-functionally to drive production issues at all levels
  • Identifying automation points and driving efficiency improvement
  • Identifying changes from the reliability perspective with a data-driven approach.
  • Identifying parts of the system that do not scale, providing immediate workaround measures, and driving long-term resolution
  • Generating and implementing process improvements within Cloud Operations team
  • Contributing to the hiring process by conducting a technical interview
  • Improving documentation all around, explaining the why, not stopping with the what


  • 3 or more years of experience in SRE/Cloud Operations/Infrastructure Engineering function supporting a large-scale service(s)
  • Experience in operating mission-critical services, which includes being responsible for reliability (SLA/SLO) and managing incidents (monitoring, troubleshooting, escalation)
  • Strong production experience on Kubernetes, Helm, Terraform, monitoring solutions (Grafana, Prometheus, InfluxDB, etc), and public cloud providers (AWS, GCP, Azure, etc)
  • Proficient on Linux and the shell
  • Able to collaborate effectively across the organization
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it
  • Have the urge to document all the things, so you don’t need to learn the same thing twice
  • Enthusiasm for providing feedback, teaching others, and learning new techniques
  • Professional or personal exposure to Web3 technologies

We Offer:

  • Salary in USD
  • Stock options
  • Bleeding edge tech stack
  • Lack of bureaucracy
  • Flexible schedule
  • Global fast-growing market
  • Multinational team
Apply now

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