Account Manager

TA Monroe Digital Agency is looking for a contract-part-time Account Manager with 3+ years of experience within an agency environment.

We are strategists and thinkers in the digital space. We specialize in helping B2B companies build world-class revenue generation engines. We think of scalability. We’re scientific about profitability. And we bring decades of highly specialized marketing, digital strategy, and advertising expertise for the clients.

Responsibilities:

• Liaising with clients in order to identify their needs.
• Dealing with client requests.
• Communicating client priorities to other team members.
• Maintaining a good understanding of clients and their business strategies.
• Acting as the first point of contact for company clients.
• Organizing teleconference and in-person meetings.
• Monitoring tasks and ensuring that task descriptions are filled out correctly.
• Following up with clients and team members to ensure that the project progresses.
• Managing projects and their deliverables.

Necessary Skills:

• Excellent communication skills, both written and verbal.
• The ability to generate ideas.
• The ability to prioritize and manage several tasks at once.
• An excellent understanding of client care.
• The ability to work effectively with deadlines.
• Good motivational skills.
• The ability to solve problems as they arise.
• Good organizational skills.
• Good administrative skills.
• Ability to work independently and as part of a team.
• Excellent attention to detail.

Required Experience:

• Excellent interpersonal skills and ability to work effectively on a fast-paced team.
• Well organized with the ability to multi-task, prioritize projects, work within short time frames and meet deadlines.
• Self-starter and detailed oriented; able to work independently.
• Demonstrate a good understanding of the job.
• Customer service experience.
• Strong English written and verbal communication skills.

Preferred Experience:

• 3+ years of experience in account management.
• Desire to gain a commanding knowledge in the digital agency world.