Fraud Analyst

Job Description

Posted on: 
2023-04-18 09:22

We are looking for a Fraud Analyst to join our team!

Since its inception in 2009, AstroPay has grown from a prepaid voucher provider in Brazil to become the online payment solution of choice for a rapidly growing global community of millions of passionate users in Latin America, Asia, Africa and Europe.

We aim to be ‘more than just a wallet’: from payment solutions to digital debit cards and crypto-investing. We’re driven by a strong entrepreneurial spirit with a can-do attitude, which keeps pushing us to innovate and offer new solutions.

Our customers and users expect the best, and our teams are proud to deliver it.

What you’ll do:

  • – Management of disputes reported by payment providers, preparation of defense documentation, reporting of metrics, debit control of fraud transactions and coordination of the dispute process whilst identifying and suggesting improvements
  • – Identify fraud patterns by continuously monitor and review traffic for early warnings of suspicious activity
  • – Analyze users who have been blocked to evaluate a possible rehabilitation and investigate users with fraudulent activity
  • – Investigate compliance cases highlighted by transaction monitoring systems and action/report suspicious activity
  • – Monitor results and opportunities for improvement of KYC processes with the technology area and interface with the company’s suppliers
  • – Analyze new merchants applications and generate onboarding reports
  • – Collaborate with internal stakeholders such as legal, compliance, operations and technology teams to achieve objectives and communicate awareness of fraud trends and initiatives
  • – Design procedure manuals and create reports on the performed tasks
  • – Assist in special projects and ad-hoc assignments, upon request

What you’ll need:

  • – Previous experience in fraud prevention of at least 2 years
  • – Strong analytical skills and passionate for discovering new patterns
  • – Attention to detail without losing the big picture
  • – Enthusiastic, proactive, team player & problem solver
  • – Very good organization and detail orientation
  • – Fluent written and spoken English (must)
  • – Spanish and Portuguese are a plus
  • – Advanced Knowledge of excel and spreadsheets
  • – Knowledge of data visualization and analysis, SQL is a plus


  • Flexible hours: We are results-oriented.
  • Professional growth: Take off your professional career. Explore your passions.
  • Fully remote: Work from anywhere.
  • English Lessons: English is essential to work here, we offer the possibility to improve this language.
  • AstroTeam: Get in touch with your team and have fun.
  • Training: Keep learning for free with EDX platform.
Apply now

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