Trading Accounts Manager

We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.

About the institutions team:

The OKX Institutions team is a global group that distributes crypto financial technologies and liquidity to crypto native and traditional financial (TradFi) institutions. A select list of the core institutional products and services includes: spot and derivative exchange orderbook, OTC Liquid Marketplace, structured products, managed accounts and systematic risk management solutions such as portfolio margin. Our client coverage segments are expansive, including: trading firms, asset managers, hedgefunds, HNWI, market markers, payment providers and financial intermediaries.

What You’ll be Doing:

• Ensure a timely response to institutional client’s business inquiries, especially brokering OTC – RFQ trades between clients and market makers
• Calling and messaging clients to obtain orders and stay on top of client interests and with best execution
• Liaise between the clients and internal teams to address client’s requests and needs
• Responsible for working with Sales to onboard and integrating new clients and deepening existing client relationships as they ramp up trading activities
• Drive internal process & system improvement for better client engagement and service delivery
• Collecting and analyzing data concerning client behavior to understand changing needs and operational procedures improvements

What We Look For in You:

• Proven experience at a sales and trading desk within trad-fi markets or crypto market maker
• Brokering experience in derivatives products
• Experience interacting with and covering institutional trading clients
• Very strong organizational skills and ability to handle multiple tasks with minimal supervision
• Strong interpersonal and communication skills
• Fluent in English, both written and verbally
• Strong understanding of traditional finance/crypto products such as spot, futures, perps, and options