Blockchain Security Services Manager

The security services team at OpenZeppelin is responsible for the planning, execution, and delivery of Security Audits for the world’s leading web3 organizations and protocols. The team currently consists of security researchers who perform the audits and conduct research, technical project managers who oversee each project and act as the conduit between the client and audit teams, and the head of Security Services who oversees the entire team.

We are now looking to scale this team up by creating regional teams which mimic this structure across several key time zones to provide more redundancy and a higher level of services to our customers across the world. This role would be in charge of overseeing a regional team consisting of security researchers, technical project managers, and potentially other roles to support the audit process for that team.

What you’ll be doing

As a manager in the Security Services team, you will leverage your experience to:

• Continue building and leading a global team of web3 security researchers focused on blockchain systems including languages, compilers, smart contracts, protocols, and applications.
• Engage with potential clients to understand their pain points and describe potential solutions.
• Oversee proposal development and quality assurance.
• Communicate with internal stakeholders and external clients throughout the audit delivery process.
• Oversee the scheduling and delivery of security services to both internal stakeholders and external clients.
• Support a region based EMEA team of security researchers, project managers, and other support roles to maintain their well being, satisfaction and motivation.
• Work closely and report to the Head of Security Services.
• Work with Sales and Growth to attain revenue targets, profitability, and utilization goals.
• Maintain and improve OpenZeppelin customer relationships and customer satisfaction metrics.

You have

• 7+ years of work experience including at least 3 years managing highly technically skilled teams.
• A human first attitude, enabling the members of your team to become awesome professionals.
• Proven experience building productive relationships with customers and partners. Excellent written and verbal communication skills.
• Demonstrated experience for solving complex, systemic issues that require creative thinking and solutions.
• Ability to work and adapt in a changing and technical industry and work environment.
• A startup mentality with a bias to action and the ability to thrive in a fast-paced environment.
• Although this role is focused on managing a team of researchers, a technical hands-on background is needed.
• Passion for blockchain and decentralized technologies. Desire to contribute to the growth and security of the open economy. Interest or experience in cybersecurity is a big plus.

Nice to Have

• Experience with smart contracts and thorough understanding of the Ethereum implementation (including its EVM).
• Deep understanding of security threats and how they apply to smart contracts and cryptocurrencies in general.
• Experience with technical code audit services.
• Familiarity with security implications of the Solidity language, EVM bytecode, and common smart contract exploits.
• Experience with cryptocurrencies or decentralized finance.