Infrastructure and Community Support Engineer

We’re growing our team and are looking for an Infrastructure and Community Support Engineer to join us and become part of our journey.

Our stack is Ethereum-like, so familiarity with — and passion for — the Ethereum ecosystem is key.

Some of the areas we tackle include blockchain infrastructure optimized for financial use-cases, protocols for specific applications (such as smart contract-based derivatives, synthetic assets, cryptocurrency stabilization, …), scalability and privacy through cryptography (zkSNARKs, multiparty computation, private transactions/assets).

Responsibilities

• Availability in a time zone different from UK/Europe – i.e. Asia or Americas
• Blockchain Node operations (monitoring, fixing/debugging, provisioning, issue management, test & diagnosis), with progressive use of automation
• Community moderator & support on technical questions & issues
• Community involvement with managing the Discord server and posting community / technical updates and triaging of issues
• Non-node infra support (backups; DNS admin; websites; CI/CD pipelines / automation; advice & support to team members)
• Support the creation and maintenance of documentation (both tech doc, and process)
• Support the engineering team for testing (provide & maintain infra; run tests; scripts; automation)

Requirements – Must have

• Ability to work GMT (UTC) +8 / Asia time zones or GMT (UTC) – 8 / US time zones
• Strong written and verbal English communication skills to handle client/user facing communications
• 2+ years hands-on system administration experience with critical Linux infrastructure and networks, including monitoring, diagnosing, and troubleshooting, in an environment that makes extensive use of automation, scripting, CI/CD, and infrastructure-as-code methodologies
• Demonstrated ability take a proactive and flexible approach to problem-solving while maintaining high-quality documentation of processes, issues, and solutions
• Experience with EVM blockchain systems (deployment of smart contracts, understanding of Ethereum gas model, understanding of PoW vs PoS, …) – not necessarily professional experience

Nice to have

• Demonstrated involvement in Open source projects, blockchain-related communities and online spaces
• Experience with data extraction and analytics (Python, R, Jupyter notebooks etc.)
• Solidity, Go (Golang) programming experience