We’re growing our team and are looking for an Infrastructure and Community Support Engineer to join us and become part of our journey.
Our stack is Ethereum-like, so familiarity with — and passion for — the Ethereum ecosystem is key.
Some of the areas we tackle include blockchain infrastructure optimized for financial use-cases, protocols for specific applications (such as smart contract-based derivatives, synthetic assets, cryptocurrency stabilization, …), scalability and privacy through cryptography (zkSNARKs, multiparty computation, private transactions/assets).
- Availability in a time zone different from UK/Europe – i.e. Asia or Americas
- Blockchain Node operations (monitoring, fixing/debugging, provisioning, issue management, test & diagnosis), with progressive use of automation
- Community moderator & support on technical questions & issues
- Community involvement with managing the Discord server and posting community / technical updates and triaging of issues
- Non-node infra support (backups; DNS admin; websites; CI/CD pipelines / automation; advice & support to team members)
- Support the creation and maintenance of documentation (both tech doc, and process)
- Support the engineering team for testing (provide & maintain infra; run tests; scripts; automation)
Requirements – Must have
- Ability to work GMT (UTC) +8 / Asia time zones or GMT (UTC) – 8 / US time zones
- Strong written and verbal English communication skills to handle client/user facing communications
- 2+ years hands-on system administration experience with critical Linux infrastructure and networks, including monitoring, diagnosing, and troubleshooting, in an environment that makes extensive use of automation, scripting, CI/CD, and infrastructure-as-code methodologies
- Demonstrated ability take a proactive and flexible approach to problem-solving while maintaining high-quality documentation of processes, issues, and solutions
- Experience with EVM blockchain systems (deployment of smart contracts, understanding of Ethereum gas model, understanding of PoW vs PoS, …) – not necessarily professional experience
Nice to have
- Demonstrated involvement in Open source projects, blockchain-related communities and online spaces
- Experience with data extraction and analytics (Python, R, Jupyter notebooks etc.)
- Solidity, Go (Golang) programming experience