Oyster HR

International Human Resources Business Partner, Western Europe

Job Description

Posted on: 
2023-04-18 09:22

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires that you are based within +4.00 to 0.00 UTC.

The People Services team provides HR expertise and services on a country-by-country basis to our customers and team members. As an International HRBP in People Services, you will support our team members and customers across your allocated countries in Europe.

Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers.

With your customer focused outlook and your ability to solve even the most complex HR matters, you will make our customers wish that they had our HR for all their matters, even beyond distributed workers!

What you’ll do…

Country HR information and knowledge

  • Draft country specific information on a wide range of HR topics in our team format.
  • Answer questions (in the form of tickets) on HR topics escalated due to complexity, from our first line teams.
  • Provide internal Oyster teams with training (or other methods of increasing their knowledge) on HR topics as needs arise.
  • Look for opportunities to proactively improve country specific HR information.
  • Attend customer calls from time to time when there are questions on country specific HR information.
  • Work with other teams (e.g. Customer Support, Sales, Product, Legal) to problem solve country specific issues with your HR knowledge.

Sensitive/complex HR matters

  • Manage the full breadth of sensitive/complex HR matters which arise from time to time (performance, behaviours, potential terminations, actual terminations, investigations etc.) in allocated countries.


  • Contribute to People Services and cross team projects as we work towards our Mission to enable companies to hire anyone, anywhere!

What we’re looking for…

  • 6+ years generalist HR experience.
  • You have provided HR support across multiple European countries, with a specific focus in France, Italy, Switzerland and Germany.
  • 2+ years experience representing an employer at a Work Council and can demonstrate experience in building a collaborative and positive relationship with Work Councils.
  • You have dealt with the most tricky HR situations before including investigations and terminations.
  • You are a clear communicator who can simply explain complex topics both verbally and in written form.
  • You are confident in your HR knowledge and will provide options and recommendations on courses of action when we are facing problems we need to solve.
  • You are experienced and confident presenting to a wide range of stakeholders.
  • You are excited to build and challenge the status quo.
  • You are Customer, Team Member and Employee focused in everything you do!
  • [BONUS] You have additional language skills in German and/or French – ideally both.
  • [BONUS] You have lived/worked in more than one country.
  • [BONUS] You have worked in a fast growing start up company before.

You’ll also need…

  • A reliable home internet connection (or be able to get one)
  • Fluent English language skills

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

  • Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
  • Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
  • Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
  • Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
  • Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
  • WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!

The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email jobs@oysterhr.com with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.

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